Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deana Ingles

Deana Ingles

March 30, 2026

5  out of  5
rating by Deana Ingles
"Pamela is so awesome. Very thorough, efficient, knowledgeable and super friendly."
We responded:
"Deana thank you for your kind review of my team member Pamela, that means a lot to us! She is very efficient and so friendly!😀"
Profile photo of Theresa Sorby

Theresa Sorby

March 26, 2026

5  out of  5
rating by Theresa Sorby
"Best thing I ever did was take a step in their office. We had recently been dropped from our current ins co, had 2 hail damage claims.we were with them 30 yrs. Not only are the office staff awesome, but we will be saving quite allot, bundled house, cars, and business. Thank you very much."
We responded:
"Theresa thank you for your review! So glad we could save you money by bundling your house, cars and business!! We are glad you found our office!😀"
Profile photo of Stacy Watkins

Stacy Watkins

March 25, 2026

5  out of  5
rating by Stacy Watkins
"I appreciate the service I got and everything was made quite clear to me about the auto insurance and I was giving the best options available to me."
We responded:
"Stacy thank you for your review! We value you as a customer and are glad you received excellent service! Happy we could explain all your options and find what’s best for you!"
Profile photo of Lisa Thompson

Lisa Thompson

March 23, 2026

5  out of  5
rating by Lisa Thompson
"We have had State Farm Insurance through the Edgerton WI office for decades. We are very satisfied with their service."
We responded:
"Thank you Lisa for your 5 star review! We are so happy that you like our service! We are so here for you. "
Profile photo of Eric Bingner

Eric Bingner

March 17, 2026

5  out of  5
rating by Eric Bingner
"good quick communication on policy issues."
We responded:
"Thank you Eric for your five star review! We look forward to working with you!😀"
Profile photo of Roger Bunting

Roger Bunting

March 12, 2026

5  out of  5
rating by Roger Bunting
"These folks are always helpful and go the extra mile to resolve any issues. Staff is really top notch."
We responded:
"Thank you Roger for your five star review! We are here for you and are always ready to go the extra mile for you!😀"
Profile photo of Joseph

Joseph

March 4, 2026

5  out of  5
rating by Joseph
"Kim Trautner's State Farm agency and her people do an exceptional job in all aspects of Home and Auto policies. We have been with State Farm for over 57 years and have enjoyed the incredible customer care from her agency and staff for more than 10 of those years."
We responded:
"Thank you for your kind review! So happy that we can help you with your home and auto and keep such a valuable customer in my office and with State Farm!"
Profile photo of Kelli Wallace

Kelli Wallace

March 4, 2026

5  out of  5
rating by Kelli Wallace
"Saved me A LOT of money! So glad I switched! It was so easy and they were so friendly! Can't recommend enough!"
We responded:
"Thanks Kelli glad we could save you some money on auto and renters insurance!💰🚗 We are always here for you and look forward to working with you!😀"
Profile photo of Gerry Geniesse Jr

Gerry Geniesse Jr

February 25, 2026

5  out of  5
rating by Gerry Geniesse Jr
"Kim and Pam at this State Farm office are great. Communication and professionalism are over the top. So glad we found them."
We responded:
"Thanks Gerry for your five star review! Glad you found us too, let us know if you need anything!😊"
Profile photo of Karin Anderson

Karin Anderson

February 17, 2026

5  out of  5
rating by Karin Anderson
"I needed a new policy and they were very easy & convenient to work with. Very responsive and helpful!"
We responded:
"Thank you Karin for taking the time to give a five star review we do appreciate it! We love to make getting new policies easy and convenient for you! If you need anything else just let us know!😀"
Profile photo of Joan Thompson

Joan Thompson

February 16, 2026

5  out of  5
rating by Joan Thompson
"Very helpful and quick customer service!"
We responded:
"Joan thank you for your five star review! Glad you found our customer service helpful. If you need anything else we are always here for you!😊"
Profile photo of Muskie perkins

Muskie perkins

January 28, 2026

5  out of  5
rating by Muskie perkins
"Great communication, the people are very friendly, and the app is easy to navigate"
We responded:
"Thank you for your nice review! We are here for you when you need us and glad the app is easy to navigate too!"
Profile photo of Janneyne Lovell

Janneyne Lovell

December 3, 2025

5  out of  5
rating by Janneyne Lovell
"This is not my personal agency but I went there needing assistance getting information to claims and they were all very helpful."
We responded:
"Thank you for your feedback! Glad we were able to help with your claim. We are always here to help when you need us. "
Profile photo of Daniel Money

Daniel Money

November 21, 2025

5  out of  5
rating by Daniel Money
"Our recent hail damage was handled very well and we're very happy with the way things turned out. Thank you very much."
We responded:
"You are welcome! Thank you taking the time to leave such a nice review. I’m so happy that you had a good experience with your hail damage claim. That is what we strive for!😀"
Profile photo of Elizabeth horn

Elizabeth horn

October 31, 2025

5  out of  5
rating by Elizabeth horn
"Kim Trautner State Farm offers the best service for insurance in Edgerton with a great price!"
We responded:
"Thank you for your kind review Beth. We work hard to make sure you are getting the best service!"
Profile photo of d c

d c

October 30, 2025

1  out of  5
rating by d c
"My checking account and charge card billed for a home policy I did not approve. My policy was changed from $424 1 yr to almost $2000 a yr almost 4000 when you figure in her double dipping into credit card and checking account.. I did not approve that. Then she tried to pin it on another agent in another city, with a different name, that agent had no knowledge of the policy nor payment. I gave Kim 1 month to straighten it out, she was surly, lazy or worst. And now she is sorry: I seriously doubt that. Check dates of reviews. Ownership changed."
We responded:
"Your refund was requested with State Farm as soon as you requested them. We have done our best to help you. Please call our office if you need additional help. That is the best way to resolve things. "
Profile photo of Bliss Colby

Bliss Colby

October 24, 2025

5  out of  5
rating by Bliss Colby
"Been with State Farm for 6 years now and absolutely love them!"
We responded:
"Thank you for your great review Bliss! Thank you for being a loyal customer❤️"
Profile photo of Noah Johnson

Noah Johnson

October 24, 2025

5  out of  5
rating by Noah Johnson
"I’ve had such a great experience with Kim and her team at State Farm! Kim is always friendly, helpful, and quick to answer any questions I have. She takes the time to explain everything clearly and makes sure I have the coverage that fits my needs. It’s refreshing to work with someone who genuinely cares about their clients. Highly recommend Kim and her office if you’re looking for great service and peace of mind!"
We responded:
"Thank you Noah for such a nice review😀I try to make sure that all my customers understand their insurance and have the peace of mind they deserve. I look forward to seeing you soon!"
Profile photo of Jennifer Raisbeck

Jennifer Raisbeck

October 24, 2025

5  out of  5
rating by Jennifer Raisbeck
"Kim and her team deliver top notch service! Always available to assist with billing and claims questions with patience and clarity."
We responded:
"Thank you for your wonderful review Jen! We are always here to help with all of your questions for billing or claims! We are so lucky to have customers like you and look forward to helping you for many years to come!😀"
Profile photo of Gloria Frank

Gloria Frank

October 24, 2025

5  out of  5
rating by Gloria Frank
"Kim is wonderful to work with. We have been very pleased with Kim and State Farm Insurance."
We responded:
"Thanks Gloria for your review! You and Dan are valued customers😀"
Profile photo of Lindsay Gallagher

Lindsay Gallagher

October 24, 2025

5  out of  5
rating by Lindsay Gallagher
"Kim is simply the best. I own a local real estate brokerage; Lindsay Gallagher & Associates; and I know anytime my Associates or I refer business to Kim we can trust she will take amazing care of them!"
We responded:
"Thank you Lindsay for your trust in Kim Trautner State Farm agency and your support of a local business owner!❤️"
Profile photo of P H.

P H.

October 24, 2025

5  out of  5
rating by P H.
"Kim is amazing to work with, great service"
We responded:
"Thank you for your review we value our customers!😀"
Profile photo of Matt Quirt

Matt Quirt

September 19, 2025

5  out of  5
rating by Matt Quirt
"Always goes above and beyond to help us. They are easy to work with and quick to respond to any inquiry. Appreciate all the work they do!"
We responded:
"Thank you Matt for your kind review. We love working with your family😀"
Profile photo of Cindy Leverenz

Cindy Leverenz

July 9, 2025

5  out of  5
rating by Cindy Leverenz
"We have house and multiple vehicles insured with Kim. After a recent hail storm, she and her team got the claims process going quickly! And, we recently updated documents in our Living Trust that needed witnesses and notary. Kim is a notary public and took the time to do this for us! So glad to have this service available when needed! Highly recommend!"
We responded:
"Thank you Cindy for your kind review! We love having you and Steve as customers and appreciate your business!😀"
Profile photo of A Welling

A Welling

June 24, 2025

1  out of  5
rating by A Welling
"My rate has almost doubled in a year. Hit a deer, totalled car out. Hail damage on a perfectly good new used car. Got 3 estimates, they still refusing to fix. Just want to total it. Horrible insurance company and agents."
We responded:
"We’re very sorry to hear about your experience and you bringing your our attention. I am happy to meet with you to see if there is anything we can do to lower your rate. "