State Farm® Insurance Agent Kim Trautner

"Kim Trautner State Farm offers the best service for insurance in Edgerton with a great price!"

"My checking account and charge card billed for a home policy I did not approve. My policy was changed from $424 1 yr to almost $2000 a yr almost 4000 when you figure in her double dipping into credit card and checking account.. I did not approve that. Then she tried to pin it on another agent in another city, with a different name, that agent had no knowledge of the policy nor payment. I gave Kim 1 month to straighten it out, she was surly, lazy or worst. And now she is sorry: I seriously doubt that. Check dates of reviews. Ownership changed."

"Been with State Farm for 6 years now and absolutely love them!"

"I’ve had such a great experience with Kim and her team at State Farm! Kim is always friendly, helpful, and quick to answer any questions I have. She takes the time to explain everything clearly and makes sure I have the coverage that fits my needs. It’s refreshing to work with someone who genuinely cares about their clients. Highly recommend Kim and her office if you’re looking for great service and peace of mind!"

"Kim and her team deliver top notch service! Always available to assist with billing and claims questions with patience and clarity."

"Kim is wonderful to work with. We have been very pleased with Kim and State Farm Insurance."

"Kim is simply the best. I own a local real estate brokerage; Lindsay Gallagher & Associates; and I know anytime my Associates or I refer business to Kim we can trust she will take amazing care of them!"

"Kim is amazing to work with, great service"

"Always goes above and beyond to help us. They are easy to work with and quick to respond to any inquiry. Appreciate all the work they do!"

"We have house and multiple vehicles insured with Kim. After a recent hail storm, she and her team got the claims process going quickly! And, we recently updated documents in our Living Trust that needed witnesses and notary. Kim is a notary public and took the time to do this for us! So glad to have this service available when needed! Highly recommend!"

"My rate has almost doubled in a year. Hit a deer, totalled car out. Hail damage on a perfectly good new used car. Got 3 estimates, they still refusing to fix. Just want to total it. Horrible insurance company and agents."

"I am amazed at the speed, courtesy and communication I've received regarding a total roof replacement due to hail damage. Any questions I had were addressed by Kim and her concerned staff. I requested a phone call directly from the claims department and I received it within 1/2 hour. I received a detailed estimate and prompt payment before work started and after it was completed. Fair rates, great communication from all departments and personal service with an office in town are so very hard to find. Sincere thanks to Kim Trautner, her staff in Edgerton and all those working at State Farm behind the scenes! You made an otherwise stressful situation easy for me to deal with!"

"The level of care given to their customers has decreased and is continuously decreasing over time . Very hard to get a hold of the agent and the Staff does not put your satisfaction first. Makes you handle your concerns with State Farm corp versus being an advocate for their customers. It has been over two months to get a simple car inspection and estimate. Checks were printed to wrong people sent to wrong addresses and wrong names."

"To start, I am very unhappy with how State Farm handled my recent auto claim for hail damage. The communication throughout the process was poor—every time I called for an update, no one seemed to know what was going on. At one point, my car was declared totaled, then that decision was reversed, leaving me stuck in a confusing and never-ending cycle of questions. Eventually, it was totaled again, which was a relief just so this nightmare could finally end. Turning to my local agent, I’ve had trouble getting any response regarding a quote I requested, and I never received answers to my questions about my insurance bill. Additionally, there have been too many errors made with simple policy changes. Overall, I would strongly recommend shopping around before choosing State Farm."

"Was very helpful and directed With me. She helped me get car insurance for the first time and it was a lot easier than I thought with all of her help."

"Whatever they quote you at don’t believe it they will raise the price after you switch."

"Noah did a great job of comparing my current coverages to what he could offer and came up with a solution with same or better coverages at a much better price. Will be referring Noah to my clients and friends."

"Thanks to Kim and her office! I love working with Kim and her office because she does such a great job and is very responsive. Coming from many years of experience w/ other insurance agents Kim is by far the best I have ever worked with."

"Awesome customer service!!"

"Very helpful, took time to find the right solutions. Thank You"

"Very home town service. No pressure or games. Just great rates and wonderful service. One happy car and customer"

"I've referred 4 people so far! She got me the same coverage for 650 less than I paid at Allatate for 14 years. Exact same coverage! She mails me a card in the mail .....and safe driving device in my car saved me an additional 97.00 off my bill. I look at it daily. She saved my friend (Dan B.) 871.00 for the year and my neighbors said she saved them sooo much. Thadius (TJ) helps me with my apps too, and quotes, and very nice office staff to work with toooo!"

"Noah and the team at Edgerton State Farm did an excellent job quoting my insurance, staying in touch throughout the policy transition process and answering all my questions!! I could not be happier! Thank you State Farm! Great pricing and excellent customer care!!"

"Fast, accurate efficient!"

"Kim was very helpful for my grandson‘s nine year-old birthday selling us a three day policy just in case anybody got hurt thank you very much Kim"